Responsible Gaming

Our Commitment to Safe Gaming

At sistertheagency.com, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. If you choose to gamble, please do so within your means and be aware of the risks involved.

Age Verification

We strictly comply with Irish gaming regulations. All players must be at least 18 years of age or the legal gambling age in their jurisdiction to access our platform. We reserve the right to request proof of age at any time. If you are under the legal age, please do not attempt to access our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:

• Constantly chasing losses by gambling more frequently or with larger amounts
• Hiding gambling activities from family, friends, or partners
• Spending more time and money on gambling than intended
• Feeling anxious or irritable when not gambling
• Lying about the extent of your gambling
• Borrowing money to finance gambling activities
• Neglecting work, family, or social responsibilities due to gambling
• Experiencing financial difficulties as a result of gambling
• Failed attempts to reduce or stop gambling
• Using gambling as an escape from stress, anxiety, or depression

Self-Help Tools

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, or monthly).
• Loss Limits: Establish a maximum amount of losses you are willing to accept before taking a break.
• Reality Checks: Enable periodic reminders during your gaming session to keep you aware of time spent and money wagered.
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel you need a break from gambling.

To activate any of these tools, please visit your account settings or contact our customer support team.

Support Organizations

If you are struggling with problem gambling, professional help is available. We encourage you to reach out to one of the following organizations:

Ireland & UK

• Problem Gambling Ireland: A national service providing confidential support and treatment for problem gambling. Visit their website for resources and helpline information.
• GamCare: Free and confidential support for anyone affected by problem gambling in the UK. www.gamcare.org.uk
• GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain. www.gamstop.co.uk

International Support

• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org
• Bundeszentrale für gesundheitliche Aufklärung (Germany): National health education centre providing resources on problem gambling prevention.

Take Action Today

If you believe you have a problem with gambling, seek help immediately. There is no shame in reaching out. Professional counselors and support groups are available to assist you confidentially and at no cost. Your well-being is our priority.

Remember: gambling should be fun and entertaining. If it is causing you stress, financial hardship, or affecting your relationships, it's time to take action and get support.